Remote Customer service Jobs · Customer Service

• Respond to calls, emails, and requests for technical support.
• Analyze technical problems with vehicles and provide technical assistance.
• Follow work instructions and escalation processes for incidents.

Bosch invents high-quality technologies and services. They have over 300 specialized associates and around 15 nationalities, focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe.

• Manage customer accounts, ensuring complete order fulfillment.
• Utilize computer systems to document customer inquiries and maintain accurate records.
• Proactively communicate supply chain solutions to enhance customer satisfaction.

Avery Dennison is a global materials science and digital identification solutions company with locations in over 50 countries and approximately 35,000 employees worldwide. They foster an open, collaborative culture with diverse teams to encourage growth and innovation.

• Engage with customers via email to address their inquiries and concerns.
• Be a trusted guide and partner to thousands of teachers and parents.
• Strive for 100% accuracy and satisfaction in every interaction and solution.

ClassDojo's goal is to give every child on Earth an education they love, starting with communication. Their flagship app connects K-8 teachers, children, and families globally and is used in over 95% of US schools, reaching over 50 million children in 180 countries with a team of around 200 people.

• Assist patients with all aspects of the surgical process and pre-operative preparations.
• Educate and counsel patients regarding their surgical options, including premium product offerings.
• Schedule surgery, make all surgical appointments, and act as a liaison between the office, surgical facility, patient, and the referring physician.

American Vision Partners (AVP) partners with respected ophthalmology practices, integrating best-in-class management systems, operational infrastructure, and advanced technology to provide high-quality patient care. They operate over 100 eye care centers in multiple states and are focused on building the nation’s largest and most comprehensive eye care practices.

• Provide support via phone, email, and chat
• Resolve cancellation requests with tailored solutions
• Assist clients based on needs

SAPS LLC is hiring retention specialists for its remote call center team. They focus on reducing cancellations, improving customer satisfaction, and retaining customers.

• Oversee all aspects of enabling services to protect students.
• Educate customers on our services and handle the technical set-ups of systems.
• Manage concurrent implementation projects for assigned customers.

Gaggle supports student safety and well-being for more than 20 years with a mission of ensuring the safety and well-being of students and schools by leveraging people and technology. They are committed to equal opportunity and have been recognized as a 2023 Top Workplace and also a proud recipient of the 2024 Top Workplaces USA Today award.

• Actively conduct outreach via phone, text, and email daily
• Successfully complete >100 outbound calls a day
• Maintain 92% or higher customer satisfaction score

Bold is the leading healthy aging platform, offering personalized, evidence-based exercise programs for Medicare members. Innovative Medicare plans rely on Bold to deliver engaging, clinically sound exercise programs that members love to use and that achieve significant health outcomes.

• Provide world-class customer service through performing complex Member Services functions.
• Maintain compliance with Federal and State regulations, NACHA rules, and Webster/HSA Bank policies.
• Meet/exceed individual performance goals, service level objectives, and demonstrate operational excellence.

Webster Financial Corporation is committed to putting people first, by helping individuals, families, and businesses achieve their financial goals. As a commercial bank founded in 1935, they value integrity, collaboration, accountability, agility, respect, and excellence.

• Connect with customers via phone/email/chat/social media to resolve questions/concerns.
• Calmly attempt to resolve and de-escalate any issues.
• Respond to requests for assistance and/or possible processing payments.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees speaking 300+ languages, they emphasize community support, client satisfaction, and environmental responsibility.

• Fields customer inquiries by finding innovative ways to respond.
• Provides excellent customer service through active listening.
• Works with confidential customer information and treats it sensitively.

TP is a global, digital business services company that delivers advanced, digitally powered business services. With over 500,000 employees, they focus on streamlining business in meaningful and sustainable ways, supporting communities, clients, and the environment.