Remote Customer service Jobs · Customer Service

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  • Keep clients and their families at the heart of everything you do, providing a compassionate, responsive experience throughout their journey with Healios.
  • Support the operational client journey across services, arranging appointments, managing waiting lists, and handling queries across phone, email, and digital channels.
  • Monitor clients' progress, identify potential delays, and act as a key point of contact between clients, families, and clinical teams.

We digitize entire clinical pathways to bring exceptional healthcare to anyone, anytime, anywhere. We are a leading provider of neurodevelopmental and associated mental health services, embracing diversity and offering unparalleled flexibility for our employees.

  • Handle incoming calls with professional phone etiquette, triaging issues and resolving concerns promptly.
  • Identify and document member, pharmacy, and medical claims concerns, escalating to appropriate teams.
  • Communicate effectively with internal and external customers to ensure first-call resolution and quality care.

Judi Health is a health technology company providing benefit administration solutions to employers, unions, and health plans. We are an intelligence platform powering benefits plans for millions of Americans, focused on operational efficiency and service.

$55,000–$65,000/yr

  • Provide exceptional white-glove customer service to physicians and dermatologists via phone and email, handling orders, inquiries, and account operational needs.
  • Collaborate with Business Development Managers to support client relationships, identify growth opportunities, and ensure end-to-end satisfaction.
  • Maintain accurate records in Salesforce.com and manage daily tasks like order cancellations, replacements, and partner onboarding.

Nutrafol is the pioneer of hair wellness, creating clinically tested products that target root causes of hair thinning with a patented blend of ingredients. Recommended by over 7,500 physicians, the company is a growing, collaborative team that embraces individuality and continuous innovation.

  • Field customer inquiries and respond to varying questions, issues, and concerns in innovative ways.
  • Connect with customers via phone, email, chat, and/or social media to resolve their questions or concerns.
  • Calmly resolve and de-escalate issues while tracking call information for auditing and reporting purposes.

TP is a leading global provider of digital business services, partnering with the world's most prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, they are a force for good in their communities and for their clients.

  • Greet and communicate with patients warmly through virtual platforms, assisting with questions and check-in processes.
  • Manage administrative tasks including data entry, document preparation, and maintaining organized digital files.
  • Coordinate with team members to ensure timely follow-ups and support operational projects.

Evolve Physical Therapy provides physical therapy services to patients. The company is a growing healthcare organization focused on patient experience and operational efficiency.

  • Assist clients with booking and managing hotel reservations from home.
  • Share accurate details on amenities, pricing, and availability.
  • Communicate professionally via phone, email, or messaging.

Destination Careers connects hospitality professionals with remote roles. They offer a supportive team environment and flexible scheduling.

  • Provide exceptional customer support to Binance users across the globe.
  • Resolve inquiries related to trading, account management, and platform features.
  • Collaborate with cross-functional teams to improve user experience and processes.

Binance is a leading global blockchain ecosystem behind the world's largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries and offer a user-centric, flat organizational culture with opportunities for career growth.

  • Works closely with sales teams and customers to manage orders and provide proactive customer service.
  • Handles purchase orders, coordinates with plants and logistics, and ensures compliance with Sox standards.
  • Supports restoration efforts during storms/emergencies, occasionally working nights, weekends, and holidays.

Koppers is an integrated global provider of treated wood products, wood treatment chemicals and carbon compounds. With more than 1,800 employees, it serves customers worldwide and promotes a Zero Harm culture focused on safety and environmental stewardship.

  • Serve as the primary point of contact for customers via phone, resolving issues and guiding solutions.
  • Accurately document interactions and collaborate with departments to ensure positive experiences.
  • Exceed satisfaction goals with strong communication and problem-solving skills.

InteLogix is a trusted leader in providing innovative human capital solutions and exceptional services. With 19 global centers, they help 23 million people and their families simplify work and life, driven by teamwork and excellence.

  • Greet patients virtually and provide outstanding customer service, managing the first point of contact.
  • Handle administrative tasks including electronic scheduling, data entry, and verifying patient information.
  • Maintain patient charts, process payments, and perform other duties to support the clinic's operations.

JACO Rehab provides individualized physical therapy, injury prevention, and performance services to help patients in Hawaii recover and excel. Since 1998, they have grown to four locations and helped thousands, fostering a family-friendly, supportive environment focused on one-on-one care.