Remote Customer service Jobs • Customer Service

Binance is seeking an empathetic, communicative, and problem-solving Customer Service Representative to join the Customer Service team, handling customer queries, complaints, and identification approval processes for our world-class cryptocurrency exchange platform. Responsibilities include handling high volume live chat, providing accurate information, managing complaints, and going the extra mile to engage customers.

Assist valued customers in resolving their inquiries and concerns as a Customer Service Representative. Interact with customers via email, online chat, and phone calls to address their inquiries and concerns. Provide prompt and accurate responses to all customer questions and ensure a positive customer experience.

You will be on the front lines working with our customers every single day to ensure that issues with their account are resolved in a timely manner. You will leverage your system knowledge and commitment to delivering an exceptional customer experience to not only solve problems for our users, but be a positive advocate of our brand. Respond to customer-submitted live chats and email and troubleshoot customer issues.

As a Bilingual Absence Claims Specialists you are responsible for processing medical certifications in a high production environment while answering emails and corresponding with customers. This role requires strong attention to detail, clerical/administrative experience, and a commitment to quality. The specialist will review leave certifications, provide accurate responses to communications, and maintain documentation within a proprietary database.

As part of the Community Support team, you will play a key role in upholding Raya’s values and delivering a world-class member experience, being the voice of the company, helping members navigate questions, resolve issues, and feel genuinely supported, approaching support with the same mindset as hospitality.

Be the voice of Monzo Business for complex businesses, building trust in the product and service. Manage customer queries, providing exceptional inbound support, and identifying opportunities for customers to get more value from Monzo's products and services. Support businesses through onboarding and growth, uncovering unmet needs and guiding them to relevant features. Spot trends, proactively improve the customer journey, and deliver effortless customer service.

Serve as the frontline voice for Hazel families and caregivers by providing compassionate, efficient, and reliable support. This role combines customer service, operational follow-through, and healthcare support in a mission-driven environment. Responsibilities include inbound call support, intake and referral coordination, consent and account support, and Zendesk & ticket management.

Provide outstanding support to current and potential caregivers, prioritizing their engagement and satisfaction. Achieve complete resolutions for caregiver inquiries and issues. Collaborate cohesively with the broader Customer Support & Operations Department teams to ensure a positive experience & facilitate smooth and safe rides.

We are looking for Customer Happiness Officers who are customer obsessed and want to work with one of Australia's leading women's fashion ecommerce businesses! Duties include ensuring customer enquiries are dealt with in a timely manner and maintaining a high level of customer satisfaction across all channels. You will also follow up on high risk orders and handle customer returns.

We are looking for a friendly, detail-oriented Customer Service Representative to assist clients with their cruise travel needs. This work-from-home position is ideal for someone who enjoys helping others, is passionate about travel, and thrives in a remote support role. You will be the go-to contact for clients needing assistance with cruise bookings, questions, and trip details.